Our agent was very helpful when we had an urgent maintenance issue. The washing machine in the flat stopped working with clothes and water stuck inside while leaking. This happened right before Christmas and when the tenancy was up for renewal. Our agent managed to get it working before the Christmas holiday and then negotiated the renewal. I appreciated her quick response and persistence in solving the maintenance problems in time for Christmas.
Special thanks to Natalie Bastian:
Natalie our agent was very helpful when we had an urgent maintenance issue. The washing machine in the flat stopped working with clothes and water stuck inside while leaking. This happened right before Christmas and when the tenancy was up for renewal. Natalie managed to get it working before the Christmas holiday and then negotiated the renewal. I appreciated her quick response and persistence in solving the maintenance problems in time for Christmas. Rhiannon Stephens (tenant)
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.
