We hope that we can take a few minutes of your time and ask if you could complete an ESTAS customer satisfaction review of the service that you received from us. The ESTAS are an independent estate agency review site and as a member, we are committed to delivering the best service we can.
Visit websiteI work with vulnerable people facing homelessness and Taylor & Co are my first go-to agency if I need properties in the Abergavenny area. They are always very professional, honest and they work hard to accommodate my clients if at all possible. Under the current housing crisis it is lovely to know there is one agency that will listen to our needs without judgement and always go above and beyond to try to find an outcome that suits their Landlords and the client. They have helped to place clients that arrived under the Homes For Ukraine scheme, and people facing homelessness and in temporary accommodation. Many working people also have to receive Housing Benefits these days and some agencies will not even consider this,but I find the rental team run by Harriet at Taylor & Co are always fair in their approach. It really is a valuable service that they offer and I am very grateful for it.
Special thanks to Kate Carr:
Both Harriet & Kate are extremely fair, honest and hard working. I just wish more agencies in the area would take some tips from them! Rachel Saunders (tenant)Thank you for taking the trouble to leave such a comprehensive review. We are very grateful for your trust and faith in us and we've been pleased to have been of assistance.Kate Taylor - Taylor & Co
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.