We hope that we can take a few minutes of your time and ask if you could complete an ESTAS customer satisfaction review of the service that you received from us. The ESTAS are an independent estate agency review site and as a member, we are committed to delivering the best service we can.
Visit websiteThe process from viewing to applying for the property and going through the checks was efficient and quick. Everything was an easy process and made a stressful time more bearable.
Special thanks to Kate Carr:
Kate went above and beyond for us. She knew how stressed and worried we were and made the process a pleasure. Her communication was seamless and every step was communicated well and nothing was too much trouble. Kate is a credit to Taylor & Co and we couldn't have been without her. Jessica Hancock (tenant)Thank you for your review. We hope that you have settled into your new home.Kate Taylor - Taylor & Co
From our first meeting through to completion, Kate and her whole team provided an excellent service, being professional, knowledgeable, supportive and empathetic. We would highly recommend Taylor & Co to anyone wishing to sell their home. Simon and Lynne Wragg (seller)Thank you for your recommendation and review. We hope that you are settling into your new home.Kate Taylor - Taylor & Co
There were multiple issues which arose during the purchase process. Taylor & Co communicated regularly and chased as necessary, and beyond. We believe the Sale would have collapsed had it not been for the tenacity of Taylor & Co.
Special thanks to Rachael/Kim Williams/Holbrook:
Kim - Senior Negotiator was fabulous.
Rachael - Sales Progression was fabulous.
We are very grateful to them for their professionalism, support, advice and follow-up. Their team work was exemplary - thank you. Mrs Angela L McDowall (buyer)Thanks for your 5* review and the team were very pleased to have been of assistance.Kate Taylor - Taylor & Co
All members of the team at Taylor’s were professional, helpful and efficient.
They completed all tasks required without ever needing to be reminded or chased.
As we were selling my Mum’s vacant home they took care to ensure that it was always secure.
Special thanks to Kim Doran:
Kim was always helpful an and informative. Very professional in every way Jane Bourne (seller)Thank you for entrusting us with the sale of your Mum's home and we're glad to have been of service to you.Kate Taylor - Taylor & Co
It was a pleasure doing business with Kate and her team. They were professional, helpful, friendly and always went the extra mile to ensure that we were as fully informed of progress / set-backs as we could be.
We've dealt with several Estate Agents over the years, and Taylor & Co were, by quite a margin the best we've ever dealt with.
If I had to sell the house today, I would unhesitatingly place it with Taylor & Co.
Kevin Richards (buyer)Thank you for your review and we hope that you are enjoying the views from your new home!Kate Taylor - Taylor & Co
Very responsive and professional team. Worked closely with me as the landlord to resolve issues and get the house ready for rental and made sure the house was also completely in good order for the tenant. Nick Buxton (landlord)Thanks for your review and we look forward to being of service in the future.Kate Taylor - Taylor & Co
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.
